Mirtec “The Global Leader in Inspection Technology,” announced that it received the prestigious 2017 Service Excellence Award (SEA) from Circuits Assembly magazine in the Test and Inspection category. Mike Buetow, Circuits Assembly’s Editor-in-Chief, presented the award to Brian D’Amico, President of MIRTEC’s North American Sales and Service Division during a Tuesday, Feb. 14, 2017 ceremony that took place at the San Diego Convention Center.
“The 2017 Service Excellence Award is the 6th award that MIRTEC has received for outstanding customer support,” stated D’Amico, “We at MIRTEC, recognize that customer satisfaction is essential to the future growth of our organization. As such, we take great pride in our ability to provide prompt, courteous and knowledgeable support to our valued customers. It is my pleasure to accept this award on behalf of our support staff for a job well done!”
MIRTEC won the award based on its outstanding customer ratings. With more than 30 sales and support centers located strategically throughout North America, the company can provide its customers with a full range of services including; consultation, installation, equipment training, and after-sales support. D’Amico continued; “Mirtec business philosophy is simple but all too uncommon these days; We provide our customers with the highest quality products and services at competitive pricing. We recognize that our customers are the source of our future growth and as such we strive for a strong, reliable and long-term partnership based on trust and respect. We listen to their needs and deliver prompt service. We consistently work to meet and try to exceed their expectations. We aim to bring positive changes to their business. In short, our ultimate objective is the absolute success of our customers.”
Sponsored by Circuits Assembly, the Service Excellence Awards for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 24th year, functions as a way for participants to see how they compare to peers in customer satisfaction and is audited by an independent third party.