ECD Takes Top Honors for Service Excellence!

At this year’s APEX event, our long-time valued vender partner ECD took home one of the industry’s most coveted awards – the Circuits Assembly Service Excellence Award in the category of Soldering Equipment. This high honor, which evaluates multiple criteria including technology, value for the price, responsiveness, quality and dependability/timely delivery, is voted on by you – our customers – so it is particularly meaningful.

Outstanding service and support is at the foundation of all they do at ECD, as they strive to deliver the highest quality, most capable products and support them with a customer-first, positive attitude! And, you’ve definitely noticed, so thanks. Here’s what a few of our customers who participated in the Service Excellence Award survey had to say:

“With ECD’s tools, we’ve been able to standardize and continuously monitor our manufacturing soldering processes. Within our multi-factory company, it’s not uncommon to transfer the manufacture of product from one site to another. With these tools, we’re able to ensure soldering processes are replicated for peak quality regardless where [the product] is built.”

Manufacturing Engineer at an OEM company

“Immediate response to specific questions. [ECD] always resolves questions in 1 day. I am never left wondering if I will get a response.”

Advanced PCB Specialist at an OEM company

“We have a M.O.L.E. that’s over 12 years old and still running like new, and we never have any issues with it. The new SuperM.O.L.E. GOLD 2 is the best in the market today. Awesome tech support!”

Senior Process Engineer at an EMS firm

ECD is in the electronic manufacturing instruments market. Their product selection includes, portable thermal profilers, portable wave soldering machine optimizers with SPC, portable reflow oven optimizers, automatic reflow oven setup and profile replication systems with built in profile planning tool, product quality monitoring systems and other inspection and testing products. Electronic Controls Design Inc.(ECD) is recognized worldwide for its leadership and expertise in thermal monitoring and analysis technology.

ECD is represented by the Murray Percival Company. For more information contact us info@murraypercival.com.

Advertisements

Murray Percival Company offers thousands of capital and consumable products for virtually every facet of printed circuit electronics assembly and repair. With more than 60 manufacturers to choose from, Murray Percival Co. is ready to take on your challenges with technical information, and over 59 years of experience in the circuit board manufacturing and repair industry. We have a multi-state technical sales force, as well as, on-demand shipping to anywhere in the continental United States. Our "We Know How" knowledge base provides in-depth support information for many of our products. We also offer competitive specialty pricing for customers that register on our Web Store.

Tagged with: , , ,
Posted in Latest News

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: